Legal

Digital Product Delivery Policy

Everything sold here is digital, so nothing is shipped physically.

1. No physical shipping

Digital products do not require a shipping address and are not sent by courier or post.

2. Delivery methods

Depending on the product, access may be provided through one of the following:

  • a secure download link
  • an email containing access details
  • an access page on this website
  • an authorized third-party platform

The delivery method for each product is stated on its product page.

3. Delivery timing

Delivery begins after payment is verified. Timing depends on the product's delivery method; we do not promise instant delivery for every product.

4. Access details

Access is tied to the email address entered at checkout. Please make sure it is correct and check your spam or promotions folder.

5. Re-downloads, limits and expiry

Sign in to My Downloads to access available purchases again. A product may have a download count limit or access expiry; these are stated on its product page and shown with your download. An expired or exhausted download is no longer available through the normal download action.

6. If you cannot access your purchase

Contact us with your Order ID and the email address used at checkout through our Support page. We will re-issue access or resolve the issue where possible. If it cannot be fixed, the Refund & Cancellation Policy applies.

7. Security

Access links are issued for your order only and may expire. Sharing them may disable access.

Questions about this page? Contact iDigital Store (D. Chandra) at our Support page.

Privacy requests and complaints: Grievance & Privacy Requests